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  • BrandPost: The Lowdown on Low-Code October 20, 2021
    The citizen developer trend that gained steam in 2020 shows no signs of slowing down.As IT leaders seek new ways to gain a competitive advantage through digital automation, it makes sense to empower non-IT employees to create applications that solve their day-to-day challenges. By giving people access to an IT-approved, low-code platform, you free up […]
  • At Ingram Micro, digital change starts with the customer journey October 20, 2021
    Last June, Sanjib Sahoo became EVP and chief digital officer at Ingram Micro Inc., where he is responsible for accelerating at scale the development of innovative, world-class digital experiences that will create competitive advantage and differentiation for the business and the global technology ecosystem. This includes modernizing the IT architecture, consumption models, and customer experience […]
  • 7 secrets of successful vendor negotiation October 20, 2021
    Like it or not, vendor negotiation is a skill every CIO must perfect to become a successful business executive. Yet, for many IT leaders, reaching a deal that’s both favorable and mutually equitable can be a tall order.Fortunately, expert negotiators have developed an array of tactics — many not widely familiar to CIOs — to […]
  • BrandPost: How 5G Will Transform Business and Make a Positive Impact October 19, 2021
    By Shahid Ahmed and William BaverAdvances in technology have been keeping organizations on their toes. Even before the pandemic began to make an impact, many companies had already started their digital transformation journeys. But what might have been a five-year transformation horizon suddenly became a one-year sprint when COVID-19 introduced new challenges from a distributed […]
  • BrandPost: Real-world Examples Illustrate How Cloud Becomes a Payments Catalyst October 19, 2021
    Global online payments registered robust growth during the pandemic due to the shift to digital commerce. Economic recovery in both B2C and B2B sectors is likely to sustain the momentum in payment services. Regulatory approvals for open banking systems and specialized payment services will also enhance adoption of global payment services.Strategic imperatives for the banking […]
  • BrandPost: Taking the Next Step to Impactful Personalization October 19, 2021
    Brands need highly effective personalization. Delivering a subpar experience hurts a brand in two important ways. First, a disappointing customer experience is less engaging, resulting in lost sales or opportunities. Second, a CX that is less engaging than other brands’ CX can inflict lasting damage, because a better CX can pull users away from the […]
  • Top 8 data engineer and data architect certifications October 19, 2021
    Data analytics is the lifeblood of any successful business. Getting the technology right can be challenging but building the right team with the right skills to undertake data initiatives can be even harder.Successfully deploying big data initiatives requires more than data scientists and data analysts. It requires data architects who design the “blueprint” for your enterprise data management […]
  • AI, cloud, hybrid work headline Gartner’s top tech trends for 2022 October 19, 2021
    CIOs are tooling up an assembly line of technologies to get back to business in 2022, including a mix of solutions leaned on heavily to weather the pandemic and new offerings aimed at making the most of emerging opportunities as the pandemic subsides.At its virtual IT Symposium/Xpo this week, Gartner identified the top tech strategies […]
  • BrandPost: Beware the Frankenstack! October 18, 2021
    During this Halloween season, we can learn something from Mary Shelley’s classic horror story “Frankenstein.”In the original, it’s a tragedy about “good intentions” gone terribly wrong.Dr. Frankenstein was smart and ambitious. By discovering how to impart life, he hoped to create a beautiful new form of it; unfortunately, the animation process resulted in the so-called […]
  • BrandPost: 4 Steps to Inclusive Conversational UI October 18, 2021
    Your experiences can do better—they can (and must) meet the needs of more people, in more situations. Not only are most digital experiences behind the inclusivity curve, but they also tend to perpetuate old stereotypes.Designing for greater inclusivity is more than just the right thing to do; brands that fail to create experiences that consider […]